Privacy Policy
At Saundarya City, we are dedicated to safeguarding your privacy and ensuring that your personal information is treated with the utmost care and respect. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By booking an appointment, visiting our clinic, or utilizing our services, you agree to the practices described in this policy.
Information Collection
To provide and enhance our services, we collect various types of personal information. The categories of information we collect include:
– Personal Identification Information:
– Name: To personalize your experience and ensure all communications are correctly addressed.
– Email Address: For sending appointment confirmations, reminders, and important updates.
– Phone Number: For quick and efficient communication regarding appointments and necessary details.
– Address: If provided, to facilitate communication and logistical arrangements.
– Health and Medical Information:
– Medical History: Information about your medical history that is relevant to the treatments or procedures you are seeking.
– Treatment Details: Specifics about the treatments or procedures you are interested in or have undergone at Saundarya City.
– Financial Information:
– Payment Details: Information necessary for processing payments for our services, including credit card information.
– Other Information:
– Message Content: Any specific details you provide in the message field of our appointment booking form.
– Usage Data: Information about how you interact with our website and services, collected through cookies and similar technologies.
Use of Information
We utilize the collected information for various purposes, including:
– Providing Services:
– Appointment Scheduling: To book and confirm appointments at times convenient for you.
– Personalized Care: To tailor our services to meet your unique needs and expectations.
– Communication: To send appointment confirmations, reminders, and important updates related to your visit.
– Improvement of Services:
– Feedback and Surveys: To gather your feedback and improve our services based on your interactions and responses.
– Usage Analysis: To analyze how our services are used and identify areas for enhancement.
– Administrative and Legal Purposes:
– Compliance: To comply with legal obligations and respond to legal requests.
– Enforcement: To enforce our terms and policies and to protect our rights and safety.
Information Sharing
We do not share your personal information with third parties except as necessary to provide our services or as required by law. This may include:
– Service Providers:
– We work with trusted partners who assist us in delivering our services, such as IT support, payment processing, and communication services. These partners are contractually obligated to protect your information and use it solely for the purposes we specify.
– Legal Requirements:
– We may disclose your personal information when required by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.
– Business Transfers:
– In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
– Encryption: Secure encryption of sensitive data during transmission and storage.
– Access Controls: Restricted access to personal information to authorized personnel only.
– Regular Audits: Regular reviews and updates of our security practices to ensure ongoing protection.
Your Rights
You have the following rights regarding your personal information:
– Access Your Information: You can request a copy of the personal information we hold about you.
– Update Your Information: You can correct any inaccuracies in your personal information.
– Delete Your Information: You can request the deletion of your personal information, subject to legal and operational constraints.
– Restrict Processing: You can limit the ways in which we process your personal information.
– Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format, and have the right to transmit that information to another controller.
To exercise any of these rights, please contact us using the contact information provided below.
Children's Privacy
Our services are also valid for children. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information from our records.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the types of cookies we use, why, and how you can control cookies, please see our Cookie Policy.
Booking an Appointment
When you book an appointment with Saundarya City, you provide us with personal information necessary for scheduling and preparing for your visit. This includes your name, email, phone number, and any specific details you share in the message field. This information is used to personalize your experience and ensure that we provide the best possible care.
Comprehensive Services
At Saundarya City, we offer a wide range of services to meet your aesthetic needs, including hair transplantation, cosmetic surgery, and plastic surgery. Each of these services requires the collection and use of personal information to ensure that we can provide personalized and effective treatment plans.
Detailed Service Descriptions
– Hair Transplantation: We offer both Follicular Unit Extraction (FUE) and Follicular Unit Transplantation (FUT) techniques for natural-looking hair restoration. Our experts will help you choose the best method based on your hair loss pattern and goals.
– Cosmetic Surgery: Our cosmetic surgery services include breast augmentation, liposuction, tummy tuck, rhinoplasty, facelift, and blepharoplasty. Each procedure is performed with precision and care to enhance your natural beauty.
– Plastic Surgery: Our plastic surgery offerings include reconstructive surgery, hand surgery, burn reconstruction, microsurgery, and cleft lip and palate repair. These procedures are designed to improve function and appearance, enhancing your quality of life.
Communication and Marketing
We may use your personal information to send you marketing communications that we believe may be of interest to you. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
– Phone: +91 93242 39805, +91 88888 83246, +91 88550 03161, 0712-2442233
– Email: saundaryacity@gmail.com
– Address: D16-17, 2nd Floor, Rajkamal Complex, Near Panchashil Cinema, Dhantoli, Nagpur-10
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.
Commitment to Privacy
At Saundarya City, your privacy is of utmost importance to us. We are dedicated to protecting your personal information and ensuring that you feel secure when using our services. By choosing Saundarya City, you are entrusting us with your personal information, and we take this responsibility seriously.
Compliance with GDPR
For residents of the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) which provides certain rights with respect to your personal data. These rights include:
– Right to Access: You have the right to request access to your personal data that we hold.
– Right to Rectification: You have the right to request correction of inaccurate personal data.
– Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
– Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
– Right to Data Portability: You have the right to request the transfer of your personal data to another organization, or directly to you, under certain conditions.
– Right to Object: You have the right to object to the processing of your personal data under certain conditions.
To exercise any of these rights, please contact us using the contact information provided above.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the nature of the information and the context in which it was collected.
International Data Transfers
Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside of India and choose to provide information to us, please note that we transfer the data, including personal information, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Third-Party Links
Our website and communications may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for the privacy practices or the content of such sites, and we encourage you to review the privacy policies of any third-party sites you visit.
Final Remarks
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described. If you have any questions or concerns, please do not hesitate to contact us. Your privacy and trust are important to us, and we are committed to ensuring that your personal information is handled with the highest standards of security and confidentiality.
Dispute Resolution
If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding the use and disclosure of personal information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we update the Privacy Policy, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy.
Your Consent
By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy. If we make significant changes to this policy, we will provide a prominent notice on our website or contact you directly to ensure you are aware of the updates.
Contact Information
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at:
– Phone: +91 93242 39805, +91 88888 83246, +91 88550 03161, 0712-2442233
– Email: saundaryacity@gmail.com
– Address: D16-17, 2nd Floor, Rajkamal Complex, Near Panchashil Cinema, Dhantoli, Nagpur-10
We value your feedback and are committed to addressing any concerns or questions you may have regarding your privacy and our practices.
Thank you for trusting Saundarya City with your personal information. We are committed to providing you with the highest quality of care and ensuring your privacy and security are protected at all times.
